Employer sensitization at singer finance


People who live with disabilities often face fear, discomfort, and hostility at a rate that far exceeds that encountered by those who do have no disability.

The vast majority of such treatment is rooted in a basic lack of understanding about the challenges that come with having a disability, and the experience

Of sharing the world with people who do not. People often seek to fill in gaps in their knowledge, and when information is lacking, confusion and even

Fear may result.

Anyone wishing to overcome this experience in them will be best served by first recognizing that a disability is a limited phenomenon. A physical

Disability may have a large impact on how an individual interacts with the physical word. A sensory disability may alter the gathering of information.

These are conditions however; in no way prevent the individuals who live with them from having unique personalities, talents, knowledge, humor, and lives.

People who live with disabilities have more in common than not with those who have no disability. We all share the same existence, and the same basic needs.

In other cases, people who are living with a disability

May have feelings about language that is not in keeping with the established guidelines for etiquette. Whatever the reason, the commonly recognized best

Practices of disability-related etiquette may not always be the preferred practices, and it is always most important for the most effective and respectful


We are all persons with disabilities at some time in our lives. A child, a person with a broken leg, a parent with a pram, pregnant mother, an elderly person, etc. are all disabled in one way or another. Those who remain healthy and able-bodied all their lives are few. As far as the built-up environment is concerned, it is important that it should be barrier-free and adapted to fulfill the needs of all people equally. As a matter of fact, the needs of the persons with disabilities coincide with the needs of the majority, and all

People are at ease with them. As such, planning for the majority implies planning for people with varying abilities and disabilities.

The technical aim of this programme was to provide a barrier-free

Environment for the independence, convenience and safety of all people with disabilities and persons with not yet with a disability.

Disability etiquettes and accessibility has been a huge challenge for people with disabilities. This includes customers as well as employees. Therefore, it is important Employers to sensitize their staff on disability etiquettes and on accessibility.

The Employers’ Federation of Ceylon, ILO (International LabourOrganisation) LEED Project team did a programme on “Code of ethics when dealing with persons with disabilities and on accessibility” at Singer Finance in Jaffna. Executives from Singer branches in the North participated at this programme. It was very important for the Singer staff members because they come in direct contact with customers with disabilities. Ms. Sonali De Silva did the Introduction to EFC Network on Disability and Ms. ManiqueGunaratne did Code of ethics when dealing with persons with disabilities and on accessibility.


Picture descriptions:

1 Group photograph at Singer Finance

singer group

2 Manique making a presentation.

singer manique presentation

3 Participants at the workshop.

singer participants

4 Sonali making a presentation.

singer sonali presentation


Face Book – ManiqueGunaratne

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